Terms & Conditions – Typhoon Club Hong Kong

SUBSCRIPTION TERMS AND CONDITIONS

At Cyclone Publishing Ltd., we’re committed to being transparent with our subscribers and users of our website (www.typhoonclub.com) about what it means to be a subscriber, how we’ll be contacting you and what we do with your information.

This statement is our subscription terms and conditions for Typhoon Club. Please read it carefully before subscribing. If for any reason, you do not agree with these terms and conditions please do not subscribe to our magazine or website. In using our website, please note that you are agreeing to abide by our website terms of use.

For further information, or any questions regarding this statement should be directed to: [email protected] by writing to: Cyclone Publishing Ltd., GPO Box 6424, Hong Kong.

WHO ARE WE AND WHO IS MY CONTRACT WITH?

We’re Cyclone Publishing Ltd., a Hong Kong-registered company. We provide content via our monthly online publication. Your contract for Typhoon Club and/or Typhoon Club Magazine is held with Cyclone Publishing Ltd. Ltd.

SUBSCRIBING AND CONTRACT FORMED

There are multiple ways to subscriber to Typhoon Club and/or Typhoon Club Magazine, including:

1) Visiting www.typhoonclub.com for individual subscriptions;

2) Emailing us: [email protected] for bulk subscriptions;

When you confirm your subscription you are acknowledging your agreement to these terms and conditions which enters you into a legally binding contract resulting in your contract being formed.

If you are a paying subscriber receiving a monthly issue of Typhoon Club Magazine you are confirming your subscription once your payment has been processed and enters you into a legally binding contract resulting in your contract being formed.

You will receive confirmation of your subscription and/or payment via email within 14 days of agreeing to subscribe.

We reserve the right to not accept or process or fulfill the order, and a validation check will be carried out by us to check your identity and the bona fides of the order. If, for any reason, we are unable to process payment authorisation by your card issuer, or if we are unable to accept the order, we will notify you. If payment has already been processed, we will refund it to your payment card in full.

You acknowledge that as between us and you, all intellectual property rights in the Magazine and/or any part of it, are owned exclusively by us throughout the world for the full period of copyright.

DELAYED DELIVERY/NON-DELIVERY

We will not be held liable for any delay of delivery or non-delivery of the Magazine as a result of the following circumstances.

(i) Where payment has been refused via your card issuer and/or we are unable to process payment.

(ii) Where a delay or failure or failure to publish is due to unforeseen circumstances out of our control, or the control of our agents. This includes, but is not restricted to postal strikes, labour disputes or malicious damage involving employees, strikes, legislative constraints, failure of transport infrastructure, failure of telecommunication links, utilities failure, fire, flood, government act, act of God.

CANCELLATIONS AND REFUNDS

Where a minimum term of a 12-month subscription is ordered, cancellations are not permitted until the end of such period, nor is part cancellation or reimbursement of the cost of issues not yet sent to you.

PRICE GUIDELINES

Prices are clearly displayed online at www.typhoonclub.com for individual subscriptions.

Prices include delivery charge and VAT (where applicable). You will make a one-off payment for a 12-month term within 7 (seven) days of the formation of your contract. We reserve the right to increase or decrease our pricing at any time, and will occasionally run reader offers and events promotions at a reduced price to attract new subscriptions (“Reduced Price Sales”).

The price which you agreed to for the 12-month subscription at that particular time is the price you are contracted at, and will not be increased or decreased for you during that 12-month period. You agree that you are not entitled to any refund of the subscription cost initially agreed in relation to Reduced Price Sales.

If, for any reason, an error has occurred in terms of pricing you are offered for your order, we will notify you immediately. You will need to contact us to reconfirm the order, and if we are unable to contact you, it will be cancelled. If payment is taken incorrectly and processed twice, we will refund you the additional payment made.

AUTHORISATION OF PAYMENT

If you are not over 16 years of age or not using your own payment card, you must ask permission of the credit/debit cardholder. By submitting payment, you are representing that you have obtained the express prior permission of the credit/debit cardholder.

LIABILITY

Our liability to you in the event of any edition of the magazine being lost in despatch by us shall, at our discretion, be limited to the replacement of the missing issue.

We confirm that the magazine shall match the description of the product you purchased and that we will deliver the magazine to you using reasonable care and skill and within a reasonable period of the publication of each issue of the magazine.

To the extent permitted by law, we exclude all other liability to you. Our exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence or that of any of our employees or agents.

PERSONAL INFORMATION AND USE OF YOUR DATA

We use the personal and transactional information you supply to us to fulfil your subscription order. When you confirm your subscription we require your acceptance of the content of our privacy policy: PRIVACY POLICY.

We will only hold your data for as long as is necessary for us to fulfil your subscription and always in line with our privacy policy. We offer withdrawal of consent and deletion of your data at any time upon your request.

You have the right to ask for a copy of the information that Cyclone Publishing Ltd. Ltd holds about you.

SECURITY AND PROCESSING PAYMENT

We confirm that we use reasonable efforts to ensure that purchasing your subscription through us is completely safe and secure, but we shall not be responsible for any loss of data or any other loss in the event that such security is compromised. In particular, we will not be liable to you for any losses you may suffer as a result of unauthorised access by a third party to the personal or payment information you provide us. It is your responsibility to ensure the security of your own credit/debit card details to avoid unauthorised use by a third party.

If you pay using your credit card, debit card, or PayPal account, your order is processed by Stripe. This is reputed to be one of the most secure online payment systems in the world. We would encourage you to read Stripe’s privacy statement to give you further information on how they use and keep your data safe.

We do not store credit card details, nor do we share customer payment details with third parties. Your bank or credit card statement will be processed under our company name, Cyclone Publishing Ltd.

VARIATION AND REVIEW OF THESE TERMS

We keep these terms under regular review. It was last updated in September 2021. We reserve the right to modify it at any time so would encourage you to regularly review it. Changes and clarifications will take immediate effect upon their posting to the website. If we make material changes to these terms, we will notify you here that it has been updated. Once we have communicated any such changes by email, or by updating our terms and conditions online you will automatically be bound by the revised terms and conditions.

SUBSCRIPTION

If the magazine changes frequency (so that the intervals between editions are longer than monthly), we will honour the number of issues that were originally due to you when the contract was formed.

GOVERNING LAW

These terms and conditions are governed by Hong Kong law. You hereby irrevocably submit to the exclusive jurisdiction of the Hong Kong courts, notwithstanding the jurisdiction where you are based.

QUESTIONS AND CONTACTING Cyclone Publishing Ltd. LTD

If you would like to contact us about your subscription, register a complaint, or would like further information about this statement or any information on our website please email: [email protected]

WHO HAS ACCESS TO YOUR INFORMATION AND CAN THIRD PARTIES ACCESS YOUR INFORMATION?

We will not sell or rent your information to third parties, nor will we share your information with third parties for marketing purposes.

When you subscribe to Typhoon Club, providing you are requiring a paid subscription, your payment is processed by a secure payment provider. If you have any questions regarding our provider, Stripe, please contact us.

Data is owned by Cyclone Publishing Ltd. and kept securely. In the instance that Cyclone Publishing Ltd. was to be sold in its entirety or by individual asset, merged with another company, was legally required to disclose or share your personal data to comply with any legal obligation or otherwise restructured we will take all necessary steps with the aim of ensuring your data is protected.

CONSENT AND UPDATING YOUR PREFERENCES

When you provide us with your personal information to subscribe to Typhoon Club or download any material from our website (www.typhoonclub.com) we require your acceptance of the content of this privacy policy, that you consent to our collecting it and using it for that specific reason only.

USE OF ‘COOKIES’

Like many other websites, we use cookies. ‘Cookies’ are small pieces of information that are placed on to your computer and stored in your hard drive – the use of cookies allows you as a site user to have a better experience when visiting our website.

We only use anonymous cookies, which means that our cookies are not collecting any information that would allow you to be identified personally. We collect data about your browsing behaviour/patterns to enable us to improve our website and provide you with more content that could be of interest to you.

LINKS TO OTHER WEBSITES AND THEIR PRIVACY STATEMENTS

Our payment provider along with other third-party partners that we use will have their own privacy policies. Once you are redirected to a third-party website, you are no longer governed by this privacy policy even if you access them using links from our website.

When you click on links from our website they may redirect you away from www.typhoonclub.com. We are not responsible for the privacy practices of other sites and would encourage you to read their privacy statements.

QUESTIONS AND CONTACTING Cyclone Publishing Ltd.

If you would like to: access, correct, amend or delete any information that we have about you, register a complaint or would like further information about this statement or any information on our website please email: [email protected].

We will use our best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this privacy policy or any breach of it.